❓ Frequently Asked Questions – FusionChefMadrid.com Q: How do I make a reservation with FusionChefMadrid? A: You can book our private chef services by visiting our website and using the online booking system, or by calling us at +34 632 427 914. We recommend booking in advance to ensure availability for your preferred date and time.
Q: What is your cancellation policy for bookings? A: We do not charge a cancellation fee, but we kindly request that you notify us as early as possible if you need to cancel or modify your reservation.
Q: Do you have a dress code? A: As our services are offered in private settings (your home, event space, etc.), there is no dress code. We encourage clients and guests to feel comfortable.
Q: Do you offer takeout or delivery? A: No, we specialize in on-site private chef services. However, in some cases, we may offer customized meal delivery for special occasions. Please inquire for details.
Q: Do you offer gluten-free or vegetarian options? A: Yes, we provide fully customizable menus, including gluten-free, vegetarian, and allergen-sensitive options. Please inform us of any dietary restrictions in advance.
Q: Can children be part of the event? A: Yes, children are welcome. We also offer kid-friendly menu options upon request.
Q: Do you serve alcoholic beverages? A: We can serve drinks as part of the experience if previously arranged. However, we comply with Spanish law and do not serve alcohol to anyone under 18.
Q: Do you require kitchen access? A: Yes, we require access to a functional kitchen for in-home chef services. We also bring our own tools and selected ingredients.
Q: What are your service hours? A: We operate Monday to Sunday, based on client reservations. Service slots are typically: Lunch: 13:00 – 16:00 Dinner: 20:00 – 23:00
Q: Do you offer catering for events? A: Yes, we provide tailored catering for private parties, celebrations, and business events. Contact us to plan your event.
Q: Do you have private dining experiences? A: Yes, our core service is private chef experiences in your home or preferred venue. We also collaborate with partners for exclusive locations.
Q: Do you accept credit cards? A: Yes, we accept all major credit and debit cards, as well as online prepayment.
Q: Do you offer gift cards? A: Yes, you can purchase FusionChefMadrid gift cards for any amount. Perfect for birthdays, anniversaries, or corporate gifts.
Q: Do you have a loyalty program? A: Yes, our loyalty program allows returning clients to enjoy exclusive perks, discounts, and priority access. Ask us for more information.
Q: Are you hiring private chefs or team members? A: We are always looking for passionate culinary professionals. Please visit our website or contact us at +34 632 427 914 to apply.