Privacy Policy – FusionChefMadrid.com
Following the principles of legality, loyalty, and transparency, we make this Privacy Policy available to you. Please read it carefully.
Who is responsible for the processing of your data?
OWNER: Kamal Bahadur Thapa
WEBSITE: https://fusionchefmadrid.com
EMAIL: lotuskm2000@gmail.com
PHONE: +34 632 427 914
ADDRESS: Castro de Oro 43, 3,2 – 28019 Madrid, Spain
For what purpose do we process your personal data?
In general, at FusionChefMadrid we treat the information you provide us with in order to manage the contractual relationship that binds us, manage the delivery of the products and/or the information you request, and provide interested parties our services and/or products of interest.
More specifically, your data will be processed by FusionChefMadrid to:
- Attention and management of orders made to FusionChefMadrid.
- The personal data collected by FusionChefMadrid will be subject to treatment, both automated and, where appropriate, conventional, in order to contact the user in order to attend to and properly manage the orders placed, including the monitoring of said orders. FusionChefMadrid may also process your data for future orders to improve and speed up service. The treatment is legitimized in the execution of a contract.
At the time of collecting the data, the voluntary or mandatory nature of the data collected will be indicated by means of asterisks. Refusal to provide mandatory data will result in the non-provision or inability to access the service requested.
Customers who place an order will receive an email confirmation with the order data, for which FusionChefMadrid is authorized to send the communication to comply with regulations.
FusionChefMadrid also offers the possibility of telephone orders for home service or pickup.
The customer guarantees that all the information provided is true, up to date, and complete, and commits to informing FusionChefMadrid of any changes.
Handling complaints, claims, reservations or suggestions
Your data will be processed to respond to and manage any feedback sent to FusionChefMadrid regarding services or products, based on the relationship established through the requested service.
Compliance with safety regulations
FusionChefMadrid may process your data to comply with food safety laws or other applicable legal obligations.
Sending satisfaction surveys
Based on legitimate interest, FusionChefMadrid may send satisfaction surveys to improve services. You may opt out of such surveys at any time.
Customer profiling for promotions
To personalize offerings and send relevant promotions, FusionChefMadrid may analyze order history or behavioral patterns. This is done under legitimate interest. You may object to such profiling at any time.
Commercial communication
Unless you opt out, FusionChefMadrid may send you marketing related to services or products (via email, SMS, etc.), based on legitimate interest and applicable law (Art. 21.2, Law 34/2002).
Franchise information requests
If you contact FusionChefMadrid regarding franchise opportunities, your data will be used to respond appropriately based on your consent.
How long will we keep your personal data?
FusionChefMadrid will retain your data only for as long as needed to fulfill the purposes for which it was collected and to comply with legal obligations. After that, it will be securely deleted.
What is the legal basis for processing your data?
Legal grounds include:
- Contractual execution
- Legitimate interest
- Legal obligation
- Consent of the user
Refusal to provide required data may prevent us from delivering services.
To whom will your data be disclosed?
Your data may be shared with:
- Authorized staff of FusionChefMadrid
- Technical service providers under data protection agreements
- Legal authorities (if required)
Data will not be sold or shared for unrelated purposes.
Your data protection rights
You may exercise the following rights:
- Access to your data
- Rectification or deletion
- Objection
- Restriction of processing
- Portability
To exercise these rights, contact:
EMAIL: lotuskm2000@gmail.com
Include your full name, copy of your ID, and your request.
Can I withdraw my consent?
Yes. You may withdraw consent at any time by contacting the email above. This will not affect the legality of prior data processing.
How can I file a complaint?
You may file a complaint with the Agencia Española de Protección de Datos (AEPD):
C/ Jorge Juan, 6, 28001 Madrid
https://www.aepd.es
Security of your data
FusionChefMadrid applies all appropriate technical and organizational security measures to protect your data and ensure confidentiality.
Confidentiality
Your data will be treated with maximum confidentiality. It will not be shared with third parties except as described in this document or required by law.
Last updated: July 2025